Privacy Policy

PRIVACY POLICY

This privacy policy (Privacy Policy) applies to the use of Aleph INDIA website and any other mobile/software applications (collectively website) owned or operated by the Aleph INDIA GROUP (company, us, we, our). This Privacy Policy shall be applicable to any person or entity (you, your, user) that accesses our website or has shared any information with us including our authorized consultants/experts. We are committed to your privacy and we ensure to protect the personal data collected and processed in connection with your use of the website. The purpose of this Privacy Policy is to inform users of the website as to what information is collected, how and where we use, disclose, transfer, retain or process such information.
By providing us with your personal data when you access or view the website or use our services, you consent and agree to our collecting, using, and disclosing your sensitive personal data or information in the manner set out in this Privacy Policy.

INFORMATION COLLECTED

Our website collects information of its users in various ways, including information voluntarily provided during registering on the website, information automatically collected by our system through cookies, information obtained from third parties and sources such as social networking sites and through other types of technologies. The information we collect may include your name, email address, phone number, username, password, age, date of birth, gender, location information, and any other such details that you may submit.

ACCESSING INFORMATION

Every account holder/user can access the information shared with us. This information can be reviewed, updated by logging into your account. As an account holder, you have the right to close your account. Please note that once your account is closed due to whatsoever reason, you will no longer be able to sign in or access any information or services associated with that account. Upon closure of your account, we may retain certain information associated with your account for the sole purpose of recordkeeping so as to comply with any applicable law for the time being in force. Furthermore, if you have shared your information to a third party, the retention of that information will be subject to the respective third party’s privacy policies.

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

• Some of our services require us to process personal data in order to provide deliverables. We provide a diverse range of professional services https://alephindia.in/ourservices.php. Your personal data may be shared with our authorized consultants/experts associated with your documentation, who perform services such as providing services for the documentation, conducting business and sales analysis, and assisting our company’s operations.
• Your personal data will be retained in our records for the purpose of provision and completion of our services. Upon completion of the services, your personal data will not be retained unless the same is for complying with applicable laws.

THIRD PARTY INFORMATION COLLECTION

Our website may contain links to other websites, including third-party advertisements. We are not responsible for the privacy practices of those external sites and warn you to be aware of those links as we do not control their privacy practices. In this regard, you can choose to disable cookies through your individual browser settings.
Hence, we shall not be responsible for any information collected by others. This Privacy Policy applies solely to the information collected by the us.

TRANSFER OF PERSONAL DATA OUTSIDE INDIA

We may transfer your personal data to countries or territories outside India for purposes including delivery of our services or to meet legal obligations under applicable laws. We do not transfer your personal data to any country or territory identified by the Government of India as restricted or ‘blacklisted’ for cross-border transfers.

INFORMATION PROTECTION

The company implements reasonable security measures and safeguards to limit the risk of theft, damage, illegal, or unauthorized use of the information gathered. However, there may be the possibility of information theft through unsecured computer networks. While implement reasonable security measures and safeguards, it is advised that you should be aware of the internet security technology changes. Despite our best efforts, we cannot guarantee absolute security regarding the information leakages while it is being transmitted to and from us over the internet including, without limitation, emails. Hence, by using our website, you acknowledge and agree that we have no liability regarding the theft, damage and illegal or unauthorized use of your information.

CLIENT INFORMATION CONFIDENTIALITY

If you create, upload, store or share any document/information in your account or through any other possible medium with the company, the company shall ensure its confidentiality. The company claims no ownership to the document/information submitted by you. By submitting any such information/document, you permit the company to use your documents for providing the services requested by you. Any comments, questions, suggestions, feedback or information provided by you regarding the services of the company, can be used by the company for the purpose of promotion, marketing or advertisement. Company may also remove any of your submissions and is not under any obligation to post your submission. You agree that the company may keep these documents and submissions as preserved and confidential but may also disclose any of the document or submission under the following circumstances:

• Where any legal process or any demand under the applicable law for the time being in force is to be complied with.
• In order to enforce the Terms of Use of this website.
• In case of any claims raised by third parties when their rights are violated. Provided that such claims are submitted with authority notices or any order passed by the appropriate government body.
• To protect the personal safety, rights, property and privacy of the company and its users or the public.

USER RIGHTS

We are committed to ensuring that you are fully aware of all of your data protection rights and are able to exercise them. As per the Digital Personal Data Protection Act, 2023 (Act), following are your rights pertaining to processing of your personal data:

• Right to access information about your personal data:
  You have the right to request access to the documents pertaining to your personal data which have been provided by you at our website.
• Right to rectification of personal data:
  You have the right to seek correction or amendments if you believe the information provided by you at our website needs to be updated, or is inaccurate or incomplete.
• Right to seek erasure of your personal data:
  You have the right to request that we erase your personal data from our website, subject to provisions of applicable laws.
• Right to withdraw consent:
  You have the right to withdraw your consent for processing your personal data at our website at any point of time by giving a written intimation or notice.
• Right of grievance redressal related to personal data:
  You have the right to seek redressal of your grievance before the Grievance Officer of the company.

CHANGES TO THIS PRIVACY POLICY

We may modify or update this Privacy Policy at any time as per requirements of the Act or any other applicable laws. We shall notify you regarding any update to this Privacy Policy, as and when required. If we are involved in a merger, acquisition, sale, re-organisation, joint venture, transfer or disposition of all or any portion of our business, we will continue to ensure confidentiality of user information. We encourage our users to frequently check our website for any changes to stay informed about how we protect their personal data. You acknowledge and agree that it is your responsibility to review our updates to this Privacy Policy periodically and stay updated regarding any modifications made thereof. If you continue to use our website and services after receiving our updated Privacy Policy, the same shall denote your acceptance of the modified policy. This will serve as a conclusive proof that you have agreed to any of the updated terms of this Privacy Policy. In case of any significant changes, we will provide a more prominent notice.

ELECTRONIC PAYMENT

The company may from time to time contract with third-party payment service providers including banks to open a nodal bank account in accordance with the applicable Indian laws. This is done in order to facilitate the payment between users i.e. buyers and sellers and for collection of platform fees and other charges levied by these third-party payment service providers. Such third-party payment service providers may include third party banking or debit card, Immediate Payment Service (IMPS), Unified Payment Interface (UPI), credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner.

• You agree, understand and confirm that the UPI ID / bank / debit / credit card details provided by you for availing services of the company will be correct and accurate. These details are entered by you directly at the third-party payment service provider webpage and the company does not have any access whatsoever to your payment details.
• Your use of these third-party payment service providers is subject to their terms of use. You understand that the company is not responsible or liable for the behaviour, features, or content of any third-party payment service provider.
• Company cannot assist with a stop payment request for any payment scheduled using a payment account credit/debit card. In any such case, you must immediately and directly contact your credit/debit card company/bank.